BlackBerry® Torch™

[grampy_peter]

When I connect my BB 9800 to my laptop I cannot see the Contact list on my BB using Windows Explorer.  I would like to be able to do this because my Contact list only contains phone numbers (a carryover from my previous cell phone) and I want to add email addresses.  I have a lot of entries to edit and it would be painful using the BB keys.

If I cannot do it while linked to my BB is there a way I can do a "Contact list" on my PC and then export it to my BB?  Thank you, Peter

[sdgardne · Accepted solution]

Hi and Welcome to the Forums!

A few things to discuss...so bear with me...

1) Contrary to how others do things, RIM does not provide a desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a conduit software that functions as a bridge between your chosen PIM and the BB. See this KB for compatible PIM's:

• KB12268 Applications supported by BlackBerry Desktop Manager for synchronization

2) RIM provides a Device Switch Wizard to migrate from another SmartPhone to a BB...but only for compatible devices. See this KB:

• KB05459 How to use the Switch Device Wizard to switch from another smartphone to a BlackBerry smartphone

3) If your old device is not compatible with the wizard, then RIM further provides the ability to import from ASCII and CSV files. See this KB:

• KB04312 Create and synchronize with an ASCII export file
  KB11194 How to import contacts from an CSV file to the BlackBerry device
• Sorry, but RIM provides no assistance on how to get your data out of your old device and into the ASCII or CSV format...that's a function of your old device.

So, your choice is, IMO, to keep using a desktop PIM to manage your data (and you should, IMO)...then choose a compatible PIM (from above). Then, get your data out of your old device and into the desktop PIM. Then, configure the BB to sync with the PIM:

• KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager

Good luck and let us know!

[grampy_peter]

Your suggestion of editing on the pc and then do a final sync to the BB worked...almost.  Please see my new post a few minutes ago.  The first name-last name order is not consistent.