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BlackBerry® Torch™

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New Contributor
gunner99
Posts: 3
Registered: ‎03-20-2011
My Device: Torch 9800

Can only e-mail certain pics

Hello,

 

I have 33 photos on my phone, stored on my media card, when I compose an e-mail and then go to attach a picture it doesnt let me, it has no option to attach.  It works with videos and there is one pic on my phone that I can attach to an e-mail.

 

If I go into media, photos and click on a photo to send it doesnt come up with the send option

 

why is this?

 

thanks

 

Tony

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Can only e-mail certain pics

It could be just a software glitch.  Let's eliminate that as an option first.

 

With your phone powered on, remove your battery then replace it a few seconds later.

 

 

Let us know if that works.


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
gunner99
Posts: 3
Registered: ‎03-20-2011
My Device: Torch 9800

Re: Can only e-mail certain pics

Took the battery out and replaced after a few seconds, still does not work

 

I get the Send... option on the 1 and only photo, all the others do not have the option

 

thanks

 

tony

New Contributor
gunner99
Posts: 3
Registered: ‎03-20-2011
My Device: Torch 9800

Re: Can only e-mail certain pics

A polite bump

 

this is really doing my head in now

 

thanks

 

tony