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BlackBerry® Torch™

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New Contributor
membiker
Posts: 2
Registered: ‎02-27-2013
My Device: Playbook, 9800 Torch
My Carrier: ATT
Accepted Solution

Can't delete "home" phone number

.....I dumped my land line shortly after I got my BB Torch, (almost a year ago). Nowhere in my contact list is "home" listed, but when I dial my old number, "Home" still comes up as the number reference. How do I delete this from my phone? Where is this info coming from?

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Can't delete "home" phone number

Hey membiker,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Try removing the battery and placing it back in and then try to call that number.

 

Let me know if the issue persists.

 

Cheers.


-ViciousFerret


 


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New Contributor
membiker
Posts: 2
Registered: ‎02-27-2013
My Device: Playbook, 9800 Torch
My Carrier: ATT

Re: Can't delete "home" phone number

Issue was absolutely driving me crazy....went to ATT tech support and got hooked-up with an amazing tech...in very short order we discovered the "home" number reference was being picked-up from the memory card installed on phone! No way to delete it without wiping the memory card or plugging in a new one, but no harm / no foul.

Please use plain text.