06-06-2014 01:49 PM
I had a 9810 and pretty much wore it out. My wife also had a 9810 that was in good shape and recently got a new phone. I backed up my phone and wipe hers, swith the SIM cards and restored my data to her phone. Everything works perfectly except the email. I can see all the email that was transferred, but I can't send or receive any new email.
I figured I needed to go through the email set up. In that process it wants me to create a blackberry ID. I have filled otu the fiels numerous times and every it looks like it is going to go through and then it goes back to a screen where everything I just filled out is still there except it wants be to select a password and then confrim it a second time. I do that again and it does the same thing again. When I put a password in it telss me I have picked a "strong" one, but it just won't seem to stick and let me past this screen
All I really want to do is get my phone to send and received email, like I said I can see all the old emails that came over from my old phone in the data restore.
Any suggestions would be appreciated.
06-06-2014 06:05 PM