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BlackBerry® Torch™

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New Member
Posts: 2
Registered: ‎11-06-2012
My Device: Blackberry Torch 9810

Can't hear callers unless on speakerphone

I can receive incoming calls and the person on the other end can hear me but i can't hear them unless i have them on speakerphone or have the headphones plugged in. it was working fine earlier but has stopped. does any know what would cause this? thanks.

Forums Advisor I
Posts: 577
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: Can't hear callers unless on speakerphone

You do know there are two different volumes,one for speaker and one for earpiece.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Posts: 5
Registered: ‎04-08-2011
My Device: 9860

Re: Can't hear callers unless on speakerphone

Try to update your os if previous comment didnt fix the issue.

New Member
Posts: 2
Registered: ‎11-06-2012
My Device: Blackberry Torch 9810

Re: Can't hear callers unless on speakerphone

I didn't know but I've just checked all my in call audio settings and they are fine. I updated my os already but that's made no difference.