03-25-2013 07:10 AM
Welcome to BlackBerry Support Forums
First perform a battery pull restart by removing the battery while your device is Powered On , wait for a min. then reinsert it back .
After reboot from your BlackBerry browser browse to www.blackberry.com/appworld and try downloading it again.But be sure that you have a strong Carrier Network or good downloading speed .
03-25-2013 07:18 AM
After how many times it installed but now it says: "Issue accord with Blackberry World, blackberry worls must colse") and then it closes. Wanted to reinstall whats app, have done a battery pull twice already and still says that.
03-25-2013 07:39 AM
Have you ever been able to use BlackBerry World , Or are using any other BlackBerry data services like BBM , email etc. ?
Also please Try those KB regarding your problem and the error you recieving :
KB31803 : "There is an issue with BlackBerry App World. BlackBerry App World must now close." is encountered when opening BlackBerry App World
KB24457 : "There is an issue with BlackBerry App World. BlackBerry App World must now close" appears and BlackBerry App World closes unexpectedly.
Try it and let us know.
03-25-2013 07:56 AM
Nothing is marked in APN and I am going to try to upgrade it, it is not when I open App world, as soon as I download it stops at 1.6mb and gives me this message.
03-25-2013 08:11 AM
my phone has App world 126.96.36.199 on, no upgrade is available and also why did all my contacts dissapear when I upgraded to 7.1 on BBM? i have tried both KB you sent nothing helps
03-25-2013 01:47 PM
my phone has App world 188.8.131.52 on,
Your Orginal issue is that you're unable to Download BlackBerry App World , So have you downloaded BlackBerry World in your device ?
no upgrade is available and also why did all my contacts dissapear when I upgraded to 7.1 on BBM? i have tried both KB you sent nothing helps
What you are trying to Update and reading BBM7 , our Contacts are stored with our BlackBerry ID , once you login with your same BlackBerry ID in your device your BBM contacts will be restored back. Those above KB rae not related to BlackBerry Messenger.
If you're having problem with BBM also then please clarify your exact problem.