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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎07-14-2012
My Device: Torch 9810

Can't login to Blackberry ID account

Hi there

 

I just received my new Blackberry Torch 9810 and can not loging to my blackberry ID account. That is exactly what it says every time I try "Unable to login to your Blackberry ID account". I have called Rogers 3 times, tried talking to the guys in a Rogers store and have reset my password online twice. On my phone I can not even get into the prompts to change anything in the section for "Blackberry ID".

 

Help? 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Can't login to Blackberry ID account

Hi Jody 1974,

 

Welcome to the Community,

 

As you had just recieved your BB Torch I don't think reseting your BB ID again and again is good .First make sure of your Mobile data connectivity .

               The BlackBerry ID account can be authenticated using the BlackBerry App World storefront on a PC, so try it and also please have a look at this Article of K.B : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account info...

 

 

Good Luck

 

 

Prince


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