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BlackBerry® Torch™

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New Contributor
collsterchats
Posts: 7
Registered: ‎12-13-2010
My Device: 9800 Torch
My Carrier: Bell Mobility

Can't receive text messages on my new Torch

[ Edited ]

I just got a Torch.  Love it, but I can't recieve texts.  I get the alert
and the flashing blue light, but when I check "messages" it says there are no messages
and then the flashing blue light stops. 

I can send texts, but can't recieve.  checked the firewall -
nothing is checked to block anything.  I even disabled the firewall.  no luck. 

any ideas?

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New Member
khalid-S
Posts: 2
Registered: ‎12-25-2010
My Device: Torch 9800

Re: Can't receive text messages on my new Torch

same prob here

did u find a way to fix it?

id appreciate any help 

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New Member
khalid-S
Posts: 2
Registered: ‎12-25-2010
My Device: Torch 9800

Re: Can't receive text messages on my new Torch

Hi there-  I finally called AT & T and they helped me solve the problem.  For some reason my phone came with the setting to block incoming text messages.  go to options/security/firewall and see if there are any boxes checked under "block incoming messages".  If you have AT & T , then they had me send a text to 151 (put that in the "to" box) and it isa confirming email that I received after showing my texts were now working.

 

Hope this helps! 

 

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New Contributor
kimf
Posts: 3
Registered: ‎06-25-2012
My Device: 9360 curve
My Carrier: Globe Telecom - PH

Re: Can't receive text messages on my new Torch

hello khalid-S, got the same problem with my new curve, hopefully i found your reply here, and i immediately fix it, thanks so much :Clap:

kimf
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