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Visitor
Olivia_Jordan
Posts: 1
Registered: ‎09-20-2011
My Device: Torch 9810
My Carrier: Telus

Can`t scroll up through some text message conversations on 9810

Hello,

 

I am currently having an issue, a rather irritating one, with my Torch 9810. With some text message conversations, I can`t scroll up through previous messages sent, whereas in some conversations I can move freely through days worth of messaging.

 

Any suggestions as to a solution would be fantastic.

 

Olivia.

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New Member
prfctcrc1e
Posts: 1
Registered: ‎09-24-2011
My Device: 9810
My Carrier: att

Re: Can`t scroll up through some text message conversations on 9810

i have the same problem on my 9810
i dont know why it does this but i can fix mine by removing the battery so the phone powers down and then when i power it back up it is all fixed
anyone know a real way to fix it or the cause?
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New Member
sedgerton
Posts: 2
Registered: ‎10-24-2011
My Device: 9810
My Carrier: AT&T

Re: Can`t scroll up through some text message conversations on 9810

Hello Olivia,

 

The problem seems to be with the bubble format of texting. . . try changing to stripes.  After you've saved the stripe format, change back to bubbles & save it. . . that usually releases it.  A work around for certain, but better than having to down the phone, take the battery out, & reboot.  I have been on the phone with RIM about this issue. . .

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New Member
sedgerton
Posts: 2
Registered: ‎10-24-2011
My Device: 9810
My Carrier: AT&T

Re: Can`t scroll up through some text message conversations on 9810

Hello Olivia,

The problem seems to be with the bubble format of texting. . . try changing to stripes. After you've saved the stripe format, change back to bubbles & save it. . . that usually releases it. A work around for certain, but better than having to down the phone, take the battery out, & reboot. I have been on the phone with RIM about this issue. . .
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New Member
gmmazonde
Posts: 1
Registered: ‎06-17-2012
My Device: Blackberry 9810
My Carrier: AT&T

Re: Can`t scroll up through some text message conversations on 9810

How do I change the format of texting to stripes? What do I do exactly?
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New Contributor
pkirk646
Posts: 2
Registered: ‎03-15-2009
My Device: Not Specified

Re: Can`t scroll up through some text message conversations on 9810

On the Torch 9810 go to the BB symbol

 

scroll down to OPTIONS

 

under Conversation Style: choose either bubbles or stripes

 

then save it.

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