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Contributor
dskyjo
Posts: 11
Registered: ‎07-02-2013
My Device: 9810
Accepted Solution

Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

Hello Guys

 

I have problem with my Blackberry Device 9810 on BBM v7

when running BB ( after upgrade ) it always say cannot set up bbm a  Temporary BBM Server Error Has occured


i try all of way how to fix this problem

 

Load New os

Wipe Data

Change Provider

Using Wifi

Downgrade V6

Ask Blackberry Help

and more

 

thats cannot fix anything

and i try to wipe again, & using other Blackberry ID , amazing thats working

but i lose all of my contact

 

anyone know how to reset or syn blackberry id to server ? Please help me i lost more than 1K contact :smileysad:

Please help coz i cannot enter BB Expert Center

Thanks

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

Hello dskyjo

 

Welcome to BlackBerry Support Forums

 

Well .. you have tried so many things :smileyhappy:

 


dskyjo wrote:

and i try to wipe again, & using other Blackberry ID , amazing thats working

but i lose all of my contact

 

anyone know how to reset or syn blackberry id to server ? Please help me i lost more than 1K contact :smileysad:

 


If you already Know your BlackBerry ID and password then you and change or update your BlackBerry ID crediantial on BlackBerry ID Website , refer to this Knowledge Base for help :

KB28060How to change or update a BlackBerry ID username on the BlackBerry ID website

 

You can also reset your BBID password , if you forgotten :

 

KB26361  :How to change or reset a BlackBerry ID password.

 

Try it and let us know.

 

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Contributor
dskyjo
Posts: 11
Registered: ‎07-02-2013
My Device: 9810

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

still same ,, stuck on Error Occured

if using another Account yes working

 

i think my bb id is really error

dont know from server or really bad

 

and now for 4 day bbm without contact  :Helpsmilie:

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

Hi there ,

 

So what  you have tried ?

 


dskyjo wrote:

i think my bb id is really error

dont know from server or really bad



If you think you have a problem with your BlackBerry ID then have you follow this KB28060 as suggested above , it will allow you change your BlackBerry ID Username , Once you changed or Update your BlackBerry ID username and after confirmation  On your device Go to Options > Device > BlackBerry ID . login with your new Username and password .

 

Then Open BBM and use your new Username .

 

If you still recieve any error then please share the complete error message .

 

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Contributor
dskyjo
Posts: 11
Registered: ‎07-02-2013
My Device: 9810

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

all of the way i have try :smileyvery-happy:

 

the biggest problem now is my Blackberry ID

cannot restore from other phone on blackberry :smileyvery-happy:

 

so what should id do ?

 

i found too many case like this a year ago from google

but no one can fix or solve this problem

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

Hey dskyjo

 

 

You may see such issue when you Google , But if you explain your issue briefly I can try to help you :smileyhappy:  

 

  • Have you Updated your BlackBerry ID Username yet ?
  • On your device when you Go to Options > Device > BlackBerry ID > Are you able to use your new BlackBerry ID username ? If not then what error message you're getting ?

let us know.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Contributor
dskyjo
Posts: 11
Registered: ‎07-02-2013
My Device: 9810

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

hey prince

yes i have update my bbid username , change it try it modify it
no this is my old bbid
yes i can login there

the biggest problem when i run bbm v7 this error always display when restoring contact

and when i use new or another bbid its working :smileysad:
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

Hi there,

 

 

As I asked on my previous post : 

And you said YES .

 

If you're still able to login with your Old BlackBerry ID Username then it simply mean that your Update was not succesful , So please follow the KB again , upadate your Username then Login and see if youre able to use your Old or new BlackBerry ID username .

 

If your update goes sucessfully then on your device you'll be allowed to use your new Username for your BlackBerry ID .

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Contributor
dskyjo
Posts: 11
Registered: ‎07-02-2013
My Device: 9810

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

for the new or old id still not working
if use old restore not working
if change replace with new email from old still not working

i mean it working for new account of blackberry id or other account without editing my bbid username

the biggest problem is from my BB id username
cannot sync contact anymore

is that cannot be fix ?
Contributor
dskyjo
Posts: 11
Registered: ‎07-02-2013
My Device: 9810

Re: Cannot Set Up BBM A Temporary BBM Server Error Has occured [ i got source of problem]

i think RIM Need Update Blackberry ID APP 

 

its happen to all people on Asia Now :Batman: