Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Torch™

Reply
Topic Options
bsoto05
New Member
bsoto05
Posts: 3
Registered: 02-22-2012
My Carrier: ATT
Accepted Solution

Cannot connect Torch to laptop

Options

02-22-2012 11:07 AM

Okay.. I've downloaded, rebooted, reconnected, clicked, unclicked, installed, uninstald and still I cannot get my Torch to connect to my laptop... Help please...

Report Inappropriate Content
Message 1 of 6 (85 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran III
Forums Veteran III
BillJ
Posts: 4,931
Registered: 01-05-2009
My Carrier: Rogers

Re: Cannot connect Torch to laptop

Options

02-22-2012 01:45 PM

This is how to do it, according to RIM:

 

http://www.blackberry.com/btsc/KB10144

 

 

I hope that helps you.  :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.


Report Inappropriate Content
Message 2 of 6 (76 Views)
Reply
Please use plain text.
 
bsoto05
New Member
bsoto05
Posts: 3
Registered: 02-22-2012
My Carrier: ATT

Re: Cannot connect Torch to laptop

Options

02-22-2012 03:33 PM

Thank you, it worked but I lost everything :smileysad:

Report Inappropriate Content
Message 3 of 6 (65 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran III
Forums Veteran III
BillJ
Posts: 4,931
Registered: 01-05-2009
My Carrier: Rogers

Re: Cannot connect Torch to laptop

Options

02-22-2012 03:35 PM

Wow, that's new to me.  :smileysad:

 

This is probably not the best time to bring this up but remember to do regular backups with BlackBerry Desktop Software and BlackBerry Protect.

 

 

I'm glad that you're connected now, atleast.  :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.


Report Inappropriate Content
Message 4 of 6 (62 Views)
Reply
0 Likes
Please use plain text.
 
bsoto05
New Member
bsoto05
Posts: 3
Registered: 02-22-2012
My Carrier: ATT

Re: Cannot connect Torch to laptop

Options

02-22-2012 03:37 PM

That was the issue, I couldn't connect to do a back up...

Report Inappropriate Content
Message 5 of 6 (58 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran III
Forums Veteran III
BillJ
Posts: 4,931
Registered: 01-05-2009
My Carrier: Rogers

Re: Cannot connect Torch to laptop

Options

02-22-2012 06:34 PM

bsoto05 wrote:

That was the issue, I couldn't connect to do a back up...

:smileysad:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.


Report Inappropriate Content
Message 6 of 6 (46 Views)
Reply
0 Likes
Please use plain text.