07-05-2012 11:22 AM - edited 07-05-2012 11:23 AM
Windows 7 32 bits
Blackberry Torch 9800
Bluetooth Motorola Version 3.0
Compaq Presario CQ42 Notebook PC
Tools > Desktop Options > Bluetooth >>> Screen grey, will not allow to check Bluetooth Connection. "You computer does not have necessary support for Bluetooth functionality.
I have done this:
Deleted Desktop 7.0 and Blackberry Updated
Cleaned registry with CCleaner
Paired Torch with my laptop -- went fine
Downloaded Desktop 7.0 again
Configured Torch with Desktop 7.0
No prompt for bluetooth
What do I do?
07-12-2012 01:45 PM
Welcome to the BlackBerry Support Community.
It sounds like your computer may not have compatible Bluetooth® drivers to pair with the BlackBerry® Desktop Software. The BlackBerry® Desktop Software requires native Microsoft® Bluetooth® drivers.
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