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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎10-26-2012
My Device: Torch 9850

Cannot open my app world or download new application

I recently tried to download new application,.  I could not.  When I tried to get into "my app world" I could not.  I was given a message that password could not be found.  I tried to enter new password ...I could not.  I do not know what to do to try to provide password for app world requirements.  Does anyone know what I should do to fix?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Cannot open my app world or download new application

Hi rom2894,

 

Have you tried changing your BlackBerry® ID password then try again?  You can change your password by going to www.blackberry.com/blackberryid.

 

Thanks.

 

-CptS

 

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