01-06-2013 04:45 PM
01-08-2013 08:58 AM
Hi auriellevanrensburgh and welcome to the BlackBerry Support Community Forums!
Have you tried removing and re-inserting your media card to see if the media re-appears? After accessing a media card on your computer, the BlackBerry smartphone has to re-index the media, which, depending on how much media is there, can take a few minutes. During the indexing process, media may not appear on your BlackBerry smartphone.
01-08-2013 09:34 AM
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
01-08-2013 11:03 AM
I did try that but the problem was that somehow my laptop had hidden my files. So I went into my files on my laptop selected properties and un ticked the "hidden" icon! After 6 hours it finally worked
Sounds like a PC trojan we got a few weeks ago.
Do a complete scan with antivirus on your PC and also with this app too