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BlackBerry® Torch™

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New Contributor
Posts: 2
Registered: ‎10-30-2012
My Device: Torch 9800
My Carrier: Telus

Cant get emails on my torch 9800 after update

I received notification to do a system update so i did to vs 6.0.0.3155, now i cang get emails, i have tried pulling the battery and restarting, i have tried going to set up and email and then it freezes and wont do anything. I have tried deleting email account from the phone completely and restarting the phone and tring to go through set up once again and the same thing it freezes up. also they touch pad is now not working properly as well as its working slowly

Ive call support on they have been no help, any one had this issue 

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Cant get emails on my torch 9800 after update

Email problems on a BlackBerry?  Typing www.blackberry.com/integrate solves many of those problems.

 

 

Give it a try and post back with your results.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 2
Registered: ‎10-30-2012
My Device: Torch 9800
My Carrier: Telus

Re: Cant get emails on my torch 9800 after update

Thanks for the help, it fixed the issues of the emails!