06-12-2013 03:44 PM
I hope someone can help me. I'm configuring the email account from my University in my Blackberry Torch 9800. The common port for the IMAP protocol is always 995, unfortunatelly the port used un my university is 993. How can i Change the IMAP port configuration to access in my blackberry? The configuration assistant from the mail, does not give the option to configure de port and it gives an unnexcpected error, sinces it tries to get acces by 995 port.
06-17-2013 12:30 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If the email is integrating under 995, that means it is integrating as POP3 SSL. You are unable to change the port numbers in the BlackBerry Internet Service.
Also IMAP SSL is port 993.
Are you not receiving email when it is added via port 995?
I look forward to your reply.
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06-18-2013 03:32 AM
Hey, I already solved de the problem. I was unable to configure the mail by my blackberry phone. So I can my oiperator and configured my email by the website movistarcl.blackberry.com, and then I successfully setup the corporative email account!