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BlackBerry® Torch™

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New Member
arronzidane
Posts: 2
Registered: ‎02-27-2012
My Device: Bold 9860

Changing Sim cards on a Torch 9860

I recently purchased a Bold from a retailer in Egypt that was not locked to a particular service provider, I am currently on a trip to India and purchased a local sim with Blackberry service, yet when I put this sim in, it asks me for my Blackberry ID and password, and although I enter the correct details it comes up as unknown username/password, any suggestions?

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Changing Sim cards on a Torch 9860

Is this BlackBerryID currently in use on any other BlackBerry?




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New Member
arronzidane
Posts: 2
Registered: ‎02-27-2012
My Device: Bold 9860

Re: Changing Sim cards on a Torch 9860

Hi, thank you for your reply.

 

This ID is not in use with any other BB.

JSanders
Posts: 86,601
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Changing Sim cards on a Torch 9860

Have you tried creating a new BlackBerryID?

 

Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password


*****************
You can create and reset your BlackBerryID Password from this link:
http://us.blackberry.com/id/




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
aziz2k4
Posts: 1
Registered: ‎10-07-2012
My Device: BlackBerry Torch 9860

Re: Changing Sim cards on a Torch 9860

I am faccing same problem .. even after doing what is advised.

I was ussing it in Pakistan now I am in Maldives. and I am a person whole have to travel alot.