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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎09-18-2012
My Device: Torch 9810
My Carrier: Rogers

Cleared Memory card - still says no room for pics/video

My memory card recently said that it had no more room for pics or videos, so I removed all of them from the phone and put them onto the computer, and deleted them from the memory card through the computer, but it still says that there is no room.  Is there something else that needs to be done to the phone so that I can take pictures & videos again? Help! (I have a Torch 9810)

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Cleared Memory card - still says no room for pics/video

Hello allie27 and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having media issues with your BlackBerry® Torch™ 9810 smartphone.

 

Under Options>Device>Storage, what do you have listed in Free Space for your media storage? 

 

Have you done a reboot of your device by pulling the battery?

 

Thanks!

-HMthePirate

 

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m_h
New Member
Posts: 1
Registered: ‎11-03-2013
My Device: bold 9380
My Carrier: virgin

Re: Cleared Memory card - still says no room for pics/video

My phone says i have no pictures but when i connect it to my laptop all my pictures appear please someone help :smileysad:?