08-25-2011 01:17 PM
Hi I just bought the new Torch 8910 from bell about a week ago. I had to do a device wipe (long story) and had done a blackberry protect before doing that (which didn't save....yes i am pissed at that fact!) And now I have lost my compass. apparently for some of the apps like wikitude that are coming out, I need to have this. Can anyone help?
I've already tried using the desktop software and going to the applications, but it is not there, even tried redownloading the os...still not there.
Solved! Go to Solution.
08-27-2011 12:54 PM
08-29-2011 02:04 PM
I will make sure I update my profile to reflect that I do indeed have a Blackberry Torch 8910.
And the compass is apparently needed for other apps, not wikitude (as it has it's own.
But thanks for the input
08-30-2011 06:52 AM - edited 08-30-2011 08:26 AM
Have you tried manually calibrating the compass?
Edit: Allow me to answer for you.
You seem lost on this issue.
I don't have any access to the Compass so I can't calibrate anything.
Thanks for trying but you provided no direction to guide me.
"I'm not receiving an accurate reading from the compass
Try the following actions:
• If the compass doesn't point north, move your BlackBerry® smartphone away from metal or magnets.
• If "Calibration required" appears at the bottom of the screen, calibrate the compass manually.
• To help prevent metal and magnets from interfering with the compass, close the Compass application before you get in a
vehicle or insert your smartphone in a holster.
Calibrate the compass manually, 218
User Guide Compass
08-30-2011 08:25 AM
I have been reading the OS 7.0 documentation to find out how we restore the function. I don't have an answer yet but I will keep at it.
I do have two requests.
One is to run the self test to see if there is any mention of the Compass.
You said it's not listed in the applications or the device OS right?
The second is to verify model number and device OS version.
I have attached the links,
KB23393 How to check the model number and version of installed BlackBerry device software on a BlackBerry Smartphone
KB16037 Perform a test using the Device Self Test Application on the BlackBerry smartphone
08-30-2011 10:29 AM
7.0 Bundle 1355 (v22.214.171.1241, Platform 126.96.36.1999)
And I follow the directions to do a test, and there is no where in the device and status information to type in "test" and do one. But you are correct it is not listed in the applications on the device OS. But it was there orginally because I had calibrated it, but lost it in wiping my phone.
And to answer the inquiry about what apps need the compass, I don't have specific names, just some of the games released are supposed to use it.