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helmet
Posts: 1
Registered: ‎11-27-2010
My Device: 9800

Contact Alert - tone for email?

Hi,

 

thanks for looking, I have the 9800 BB which is used for company email.

I want to add a special tone for two senders only, a different ring tone from the usual email tone.

 

Typical email - tone 1

Two senders - tone 2

 

Could someone please advise if this can be done?

 

I have added both senders to "Contact Alerts" but that only gives me the option to set Phone and Message (SMS/MMS) I believe, I don't think email senders can be included in this alert.

Having tested the contact alert it does not seem to play the special tone.

 

Any help is appreciated. Thanks.

Guru I
John_Clark
Posts: 16,795
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.1154; PlayBook w/OS 2.1.0.1917

Re: Contact Alert - tone for email?

Unfortunately, you can only set it for phone and sms/mms as you said.  You can set different alerts for different message services but not for different senders.

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