10-30-2012 02:38 PM
I'm not sure if I lost my contacts when the os was updated or the memory card was placed. All I an know is all my contacts disappeared and all my apps disappeared. I'm not a techie, so I need all the help I can get.
11-15-2012 08:34 AM
Welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having an issue with your contacts. When you completed the update did you back up the BlackBerry® smartphone? Also have you synchronized your contacts before wirelessly with your email or using the BlackBerry® Desktop Software?