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BlackBerry® Torch™

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New Contributor
Posts: 3
Registered: ‎09-21-2012
My Device: None
My Carrier: None

Contacts Not In Address Book

I have a Blackberry hooked up to an Ent. Server; after going to contacts, it apears that I have none.  Although, if I type in someones number, and call, their name comes up.   So it look like they're there somewhere, because it's grabbing their information, but how do I put them all in the address book?

Guru II
Posts: 19,794
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Contacts Not In Address Book

Are these contacts saved on the sim card, by chance? While in the address book, hit the menu key and select "Sim Phone Book" and see if that's where they are. If that's where they are then you can hit the menu key again and select "Add to Contacts" and it will move them to your address book.
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New Contributor
Posts: 3
Registered: ‎09-21-2012
My Device: None
My Carrier: None

Re: Contacts Not In Address Book

This didn't work. Guess I should mention it's a Torch 9800.
Guru II
Posts: 19,794
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Contacts Not In Address Book

What exactly didn't work? Were there no numbers saved there or were they there and not transferred over?

Also, try this: Go into address book, and hit the menu key. Select "Filter." Make sure no filters are selected.
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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!