02-16-2012 09:12 AM
02-16-2012 10:09 AM
This is happing to a large number of us, tried for about 4 hours last night.. Just connected this morning and there is nothing working, just states "DAta Sync in progress" . I would love tohave the old version back.
02-16-2012 10:18 AM
You need to unstinall the Blackberry Desktop Software, and download the previous version on the link wavedavey posted. That should work well it did for me.
02-16-2012 10:49 AM
final outcome from me - both phones synced and working happily away on version 220.127.116.11! follow link I gave above, here it is again: https://swdownloads.blackberry.com/Downloads/conta
update to v18.104.22.168 (it will ask you to this)
remake your synchronisation choices
PS - I am sure it will try and get me to go to v7 but I won't be until see some one here saying is working fine for them
I'm running office 2010 and windows 7 by the way. All the best
02-16-2012 11:25 AM
I'm running office 2010 (32) and windows 7 pro (64) and this is my story... If I reinstall Windows and Office on my PC (yes I mean reload the whole computer) then Desktop Manager 6 is working. But after a few months it can break without notice! I'm and a BB fan and an IT guy so I don't give up easy and I keep digging... But there is no solution for this one out there. Since it takes 2-3 days for me to reload all of my stuff on my PC I did this only once (and I confirmed that it works.) Now a few weeks back I found a Beta leak of Desktop Manager 700_b030. This CAN SYNC almost everything both ways, only issue is that the contacts can sync to device only. I have 2 BBs one 9800 Torch and an old 8900 Curve. So when I saw the automated upgrade message yesterday I was really happy and tried it. Unfortunately I got the same as all of you guys here. Guys look at this link below and tell me if I'm missing something:
Article ID: KB29122 does not make any sense to me. What is this?
I'm also wondering how could they release this software? Don't they have a test department? You guys have no idea how much time (days, weekends) I wasted on this already!!! And when I see something like this makes me sick. Some heads must be rolling at RIM right now. To piss everyone off like this is big. Some of you guys had a working DM 6 and they screw that up with this? Wow. As I see the posts - not everyone is and expert so now you have to downgrade (and find an older working version). Come on RIM! We are still on your side! I'm still loyal even after this, but how many of us can put up with this much .... ?
Incase anyone would need 700_b030 just keep google it and you will find a link... It will sync both ways your calendar, tasks, notes - but it will only be able to send your contact from Outlook to your BB.
02-16-2012 12:16 PM
Removed new 7.0 from computer and reinstalled old version. I can now sync.
Has anyone even seen a post from Blackberry acknowledging a problem and that they are working on a fix. Does not appear they have anyone watching this support forum. Also does anyone see a "Contact Us" button?
02-16-2012 12:31 PM
02-20-2012 09:35 PM
Thanks for the advice. Came back to version 6.0 and it works. I had been unable to sync for more than a week, and no one from BB tech support had been able to help, provide guidance or tips. They haven't even acknowledged their new release caused problems. What a sh**tty customer support ! BB would fit well under Microsoft brand.... releasing bugged software and not fixing it.... ;-)