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BlackBerry® Torch™

New Member
Posts: 1
Registered: ‎10-28-2010
My Device: Torch 9800

Despirate - need to turn off mass storage

ok, i read everything on here and I can't find out how to turn off mass storage on this phone.  I went to





I have two choices, compression or media card support.


However, it doesn't seem tomatter if I choose the media one or not it continues to say


"Built-in media and media card storage are not available because mass storage mode is currently in use"


I want it not in use and have no idea where to go from here.



Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500

Re: Despirate - need to turn off mass storage



Make sure the BlackBerry is not plugged in and remove the battery to restart the BlackBerry smartphone.

Thank you



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