Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Member
Posts: 1
Registered: ‎10-28-2010
My Device: Torch 9800

Despirate - need to turn off mass storage

ok, i read everything on here and I can't find out how to turn off mass storage on this phone.  I went to

 

>options

>storage

 

I have two choices, compression or media card support.

 

However, it doesn't seem tomatter if I choose the media one or not it continues to say

 

"Built-in media and media card storage are not available because mass storage mode is currently in use"

 

I want it not in use and have no idea where to go from here.

 

Thanks

Retired
Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500

Re: Despirate - need to turn off mass storage

Hi,

 

Make sure the BlackBerry is not plugged in and remove the battery to restart the BlackBerry smartphone.


Thank you


-DrP


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!