Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
Roberto-72617
Posts: 2
Registered: ‎10-13-2012
My Device: Torch 9860
My Carrier: tim
Accepted Solution

Device Analyzer missing after 7.1 - 2061 updating

Hi !

My name is Roberto.

I have my BB Torch 9860 just (yesterday) updated to OS 7.1.0. - Pack 2061.

 

Device Analyzer application is now missing: it is in the application list (version installed is 1.1.0.4) but there is no icon on the screen or I'm not able to start it.

 

May someone help me ?

 

Thanks

Roberto 

Please use plain text.
Contributor
mindspace
Posts: 21
Registered: ‎10-12-2012
My Device: Curve 9300
My Carrier: Orange UK/EE

Re: Device Analyzer missing after 7.1 - 2061 updating

Hi Roberto

 

This should help you fix it.

-------------------------------------
If my post is useful to you, please click 'LIKE'
If my post solves your issue, please click 'Accept as Solution'
Please use plain text.
New Contributor
Roberto-72617
Posts: 2
Registered: ‎10-13-2012
My Device: Torch 9860
My Carrier: tim

Re: Device Analyzer missing after 7.1 - 2061 updating

Perfect !

:Clap:

1-2-3 steps and now everything is ok !

 

Thanks a lot !

Bye !

Roberto

Please use plain text.
Super Contributor
habbitzz
Posts: 383
Registered: ‎02-15-2012
My Device: Bold 9900
My Carrier: N NetCom

Re: Device Analyzer missing after 7.1 - 2061 updating

Thanks a lot, mindspace!

Cheers
Please use plain text.