01-01-2013 04:00 AM
01-01-2013 11:27 AM
It's obviously a software issue so I suggest jumping right to an OS reload. Battery pulls are always a good place to start but after that you should reload the OS.
To do this, plug your phone in to your PC and open BlackBerry Desktop Software. Click Device at the top of the software then Restore. Choose the most recent restore point and load it.
Let us know if that helps you.