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BlackBerry® Torch™

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Visitor
Posts: 1
Registered: ‎02-15-2011
My Device: Torch 9800
My Carrier: AT&T

Documents to Go Sync Error

Hi,  I upgraded to Documents to Go Premium (Blackberry OS 4.7 and above) and installed it on my Torch 9700.  I was able to select a directory on my PC and the files were loaded onto the phone.  When I subsequently attempt to Sync the phone with the PC, I receive the following error:

 

"Unable to complete file operation because of an unexpected file error (%s)"

 

I was able to snyc a new file I created on the Blackberry to a different directory, but changes to files loaded on the BB do not sync.

 

The directory that I loaded has about 500 documents.  Is there a limit in the number of files that is supported on the Blackberry version of Docs to Go?  I have used Docs to Go on my Palm Zire 72 and it worked fine with this number of files.

 

Any other suggestions would be appreciated.

 

Thanks, Paul