BlackBerry® Torch™

[Dohes]

Error 910: Failed to download

Hi, I just bought a Torch 9800 second hand and I have a big problem right now, I can download any application, I still have a failed installation error 910! I obviously look good on the forums, it gave this: 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=9F995B1F8317AE09B6732369649F58BA?...

It seems that this is the solution to my problem, but with very limited computer skills I really do not understand, there is also a small problem I have OS 6 and it is not included in the tutorial !! I have a new phone that I can use !! without whatsapp or anything!!
Pleeeeeeeeeeeeeeeeeeeeease help me!

I prefer some help in French, but even if it's in english this is not a problem, just help me please ! 

[Cpt_Sweatpants]

Hi Dohes and welcome to the BlackBerry Support Community Forums!

The article you've posted indicates an IT policy is causing the problem with the application installation.  Does your BlackBerry® smartphone show an IT policy listed under Options>Security>Security Status Information?

Thanks.

[Dohes]

Tanks for your help i change my torch with à samsung galaxie !! and it's so much better !!