06-16-2013 06:03 AM
Can anyone help i upgraded to the new facebook app versio on my blackberry torch and now the app has dissapeared it is my dowloads in my blackberry world. but i have no app and cannot access it.
really bugging me.
06-20-2013 01:42 PM
Welcome to the BlackBerry® Support Community Forums.
Try removing the Facebook application from Options> Device> Application Management and then re-install from the browser at www.BlackBerry.com/facebook.
Let me know if this helps.
06-21-2013 01:49 PM
tried that and when i reboot my phone it comes up with error and the facebook application is still in the download file but not able to access it.
06-25-2013 07:38 AM
To better assist you with this issue to determine the cause, we would request that you contact your wireless service provider to have this issue escalated to BlackBerry Technical support for further trouble shooting.
Let us know if you have any questions.