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BlackBerry® Torch™

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Contributor
keeflester
Posts: 19
Registered: ‎06-08-2011
My Device: BlackBerry Torch 9800

Duplicate contact lists

I have ended up with four duplicated contact lists on my gmail account. Whenever i select contacts it displays four identical entries for each of my contacts. If i select one list to use, it just displays a single entry for each contact, but as soon as I close and reopen contacts it defaults to using all lists. Is there any simple way to delete the duplicate contact lists and solve this problem Bb 9800, os 6, latest version, vodafone UK
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Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: Duplicate contact lists

Hi keeflester,

 

First of all check how many entries are in each contact list....!! For this Go to contacts > Press Menu (BB key) > Option > Under Contact List click on each contact list and check how many entries are available in each one..

 

Further connect your device with PC using BlackBerry Desktop manager via a USB chord.

 

Now on BDM click Click on Device > Delete Data > Selected Data > Now select 3 Address book out of four and click on delete..!!

 

This is quite simple and easy way to overcome from contact duplicacy...!!

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Contributor
keeflester
Posts: 19
Registered: ‎06-08-2011
My Device: BlackBerry Torch 9800

Re: Duplicate contact lists

Not much help. I now have four empty contact lists,  and no contacts.  Google sync keeps failing, so now I have lost all my contacts.  Any other ideas?

 

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Guru III
knottyrope
Posts: 30,609
Registered: ‎06-25-2008
My Device:

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Re: Duplicate contact lists

Google sync dropped support

 

http://support.google.com/a/bin/answer.py?hl=en&answer=2716936

 




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Contributor
keeflester
Posts: 19
Registered: ‎06-08-2011
My Device: BlackBerry Torch 9800

Re: Duplicate contact lists

Thanks for the link. It didn't help me get rid of the empty contact lists, they are still there. I ran gmail on my computer and all my contacts suddenly reappeared on my phone, but not in any of the four lists. I wish I understood what has happened, but at least it's a result. Lol

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