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BlackBerry® Torch™

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New Contributor
Posts: 6
Registered: ‎12-15-2011
My Device: torch 9800
My Carrier: vivo
Accepted Solution

Email - New Torch 9800

 I just bought this new phone - Torch 9800 and replaced my old bold 9300. Could you help me to configure some applications , please ? 

1-  I can't configure email options ... Nothing happens when I pull the option ..  I don't know what is happening ...

2- I want to download some apps but I can't find the "sync"button to press ....

 

Thank you ! 

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Email - New Torch 9800

1 - In your phone's browser, type www.blackberry.com/integrate and enter your particulars there.

2 - Open BlackBerry World on your phone. From there, click on My World then press your menu button and select Refresh.


Let us know if that helps you. Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 6
Registered: ‎12-15-2011
My Device: torch 9800
My Carrier: vivo

Re: Email - New Torch 9800

perfect ! perfect !! Thanks !!
New Contributor
Posts: 6
Registered: ‎12-15-2011
My Device: torch 9800
My Carrier: vivo

Re: Email - New Torch 9800

Excuse me but there is another message in my hotmail : "Uncaught exception: net.rim.device.api.i18n.Missing ResourceException" 

What can I do ?

and ... In the Gmail I can see new messages but not open it ... 


isabellasalton wrote:
perfect ! perfect !! Thanks !!

 

 

New Contributor
Posts: 6
Registered: ‎12-15-2011
My Device: torch 9800
My Carrier: vivo

Re: Email - New Torch 9800

Excuse me but there is another message in my hotmail : "Uncaught exception: net.rim.device.api.i18n.Missing ResourceException" 

What can I do ?

and ... In the Gmail I can see new messages but not open it ... 


 

 

New Contributor
Posts: 3
Registered: ‎04-04-2011
My Device: Torch 9800

Re: Email - New Torch 9800

Finally! A simple, non-convoluded fix. Thank you so much!

 

This helped very much, and didn't involve 200 steps to resolve.

 

Much appreciated.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Email - New Torch 9800


isabellasalton wrote:

Excuse me but there is another message in my hotmail : "Uncaught exception: net.rim.device.api.i18n.Missing ResourceException" 

What can I do ?

and ... In the Gmail I can see new messages but not open it ... 


 

 


These issues would more than likely require a battery pull.  That's where you remove your battery while your phone is powered on then you replace it.  If that doesn't work, an OS reload probably will.  Let us know if you need step-by-step instructions for that.

 

 

Cheers.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 6
Registered: ‎12-15-2011
My Device: torch 9800
My Carrier: vivo

Re: Email - New Torch 9800

I have tried before ... and didnt work !
what is :" an OS reload" ?
Whatelse could I do ..without my emails is a nightmare ...
Thanks
New Member
Posts: 1
Registered: ‎09-03-2013
My Device: Torch 9800
My Carrier: OS6

Re: Email - New Torch 9800

Woww I have battled for 2days until I landed to this resolution, ALL IS PERFECT. Thanks a lot