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New Contributor
Yvonne11
Posts: 5
Registered: ‎11-10-2012
My Device: torch 9800
Accepted Solution

Email preferances different after device software upgrade

Since the upgrade that I installed on my BB last weekend, my email program has been different. I have the display sort order preferences set to name (from), then subject. First, the name (from) is showing backwards, for example, "National Post" is showing as "Post, National", "Geographic, Canadian" or "Canada, Microsoft". The subject line is fine. Next thing I don't like is that name (from) line is in bold font.
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: Email preferances different after device software upgrade

Go to options,typing languages,and click display language in there you can rearrange the display order.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Yvonne11
Posts: 5
Registered: ‎11-10-2012
My Device: torch 9800

Re: Email preferances different after device software upgrade

Thank you very much! Odd spot to put the name display settings. That solves the most irritating of the two issues. :smileyvery-happy:
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: Email preferances different after device software upgrade

Ok go into options again and click on click on display then font. You can change from bold to regular or plain. Change actual font.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Yvonne11
Posts: 5
Registered: ‎11-10-2012
My Device: torch 9800

Re: Email preferances different after device software upgrade

Yes, I looked at that too. It's currently on BBAlpha Sans 9 plain, with font smoothing, which is the easiest for me to read. It's odd that it's just the name field in my email that is bold. Maybe I will just have to accept it?
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: Email preferances different after device software upgrade

That seems weird . Try Arial font plain.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Yvonne11
Posts: 5
Registered: ‎11-10-2012
My Device: torch 9800

Re: Email preferances different after device software upgrade

Nope. Based on your suggestion, I also tried a combination of other fonts, sizes and style. I even turned the BB off, hoping it might reset somehow. But no change. 'Scratch head.'
Forums Advisor I
LCromwell
Posts: 556
Registered: ‎04-29-2010
My Device: Z10-STL100-4

Re: Email preferances different after device software upgrade

That's really weird. You might call your provider and ask them to connect you too BB Tech support. Maybe there is some other setting I'm missing.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.
New Contributor
Yvonne11
Posts: 5
Registered: ‎11-10-2012
My Device: torch 9800

Re: Email preferances different after device software upgrade

Ok. Thanks very much for your help.