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BlackBerry® Torch™

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New Contributor
jmilb10053
Posts: 4
Registered: ‎06-04-2012
My Device: 9800

Email's being read out loud when all alarts are off

My Torch started doing this over the weekend.  I saw the answers about Drivesafetly and have removed that app.  I have done a full back up and restore from a prior date.  I thought that had fixed it but this morning it was doing it again.  Any suggestions?

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Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Email's being read out loud when all alarts are off

Hey jmilb10053,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

It sounds like the DriveSafely application is still present on the BlackBerry® Torch™ 9800 smartphone.  Go into Options>Device>Application Management and highlight the application and press the menu key and select delete.

 

If you are prompt to reset the BlackBerry smartphone, proceed with the reset and it should be resolved.

 

Let me know if you have anymore questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
jmilb10053
Posts: 4
Registered: ‎06-04-2012
My Device: 9800

Re: Email's being read out loud when all alarts are off

It was not listed there. Ispeech translator was still there and they are the same manufacture. Could they be linked? This is getting very annoying.
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Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Email's being read out loud when all alarts are off

Hey jmilb10053,

 

Thanks for the quick reply.

 

iSpeech is definitely linked to DriveSafely.  I suggest removing that application and then reset the BlackBerry smartphone and then no more emails will be read out loud.

 

Let me know if anything comes up.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Contributor
jmilb10053
Posts: 4
Registered: ‎06-04-2012
My Device: 9800

Re: Email's being read out loud when all alarts are off

It did not work.  The phone is still reading off emails as they come in.  It is very annoying.  I am thinking about doing a reset and starting from scratch.  What is the best way to back up my contact list?

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