Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Torch™

Reply
Topic Options
fusion1
Contributor
fusion1
Posts: 15
Registered: ‎05-31-2012
My Carrier: Mtn

Email setup issues

Options

‎02-01-2013 03:24 AM

hello, i have a problem with seting up my email. when i go to setup>Email accounts, it says 'checking for updates then connecting to email settings' from there it says 'your device is not registered' even though im connected to the BIS network. is it my OS which im using which is 7.1.0.755?

Report Inappropriate Content
Message 1 of 2 (428 Views)
Reply
0 Likes
Please use plain text.
 
Elite I
Elite I
prince2012
Posts: 5,833
Registered: ‎06-01-2012
My Carrier: BSNL

Re: Email setup issues

Options

‎02-01-2013 06:54 AM

Hi fusion1

 

Welcome to BlackBerry Support Forums

 

Currently are you able to use any other BlackBerry Services like BBM ? To register your device : 

  • On the Home screen of the BlackBerry smartphone, click Options, or click Settings > Options
  • For BlackBerry Device Software 6.0 to 7.1, Device > Advanced System Settings > Host Routing Table
  • Press the Menu key and click Register Now
  • Wait till a Registration messages comes in your message box.

 

When it is done go to set  email setup , if problem remains then call your carrier and make sure that your BIS has been properly configured 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Report Inappropriate Content
Message 2 of 2 (405 Views)
Reply
0 Likes
Please use plain text.