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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎03-19-2013
My Device: Torch 9800
My Carrier: AT&T

Email

I've been using my Blackberry for email for years. Today, I received an email from RIM saying that I will no longer receive emails until I validate my email password. The instructions to do this require that I input my Blackberry user name and password but when I do, I get a message that they are incorrect and I should re-enter correctly. They work fine on the Blackberry website. What should I do?
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Email

Hello Tonyx10

 

Welcome to BlackBerry Support Forums

 

For which email address you recieved the message to validate the email password , is it Windows Live™ Hotmail®, MSN®, or Bell Sympatico® ? If it is then refer to this Knowledge Base :

 

KB13137 How to re-validate Windows Live Hotmail, MSN, and Bell Sympatico email integrations

 

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