10-27-2012 10:37 AM
I'm having an issue with emails being marked as read in my work Outlook Inbox as soon as they are sent to my Torch 9850, even though I have not opened the email on my phone or on my PC.
We use Exchange Server 2010.
Has anyone else had this problem and if so, is there a setting change or workaround to this issue? I've turned off reconcilliation for now.
11-02-2012 02:13 PM
Welcome to the BlackBerry Support Community.
The following KB article should provide more information on this issue as well as some possible resolutions.
"Email messages on a Microsoft Exchange Server are marked as read when accessed by the BlackBerry Internet Service via POP" http://bbry.lv/YxckpM
Hope this helps.
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