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davek1962
Posts: 1
Registered: ‎10-27-2012
My Device: Torch 9850

Emails marked as read when sent to Blackberry Torch 9850

I'm having an issue with emails being marked as read in my work Outlook Inbox as soon as they are sent to my Torch 9850, even though I have not opened the email on my phone or on my PC. 

 

We use Exchange Server 2010.

 

Has anyone else had this problem and if so, is there a setting change or workaround to this issue?  I've turned off reconcilliation for now.

 

Thanks!

Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Emails marked as read when sent to Blackberry Torch 9850

Hi davek1962,

 

Welcome to the BlackBerry Support Community.

The following KB article should provide more information on this issue as well as some possible resolutions.

"Email messages on a Microsoft Exchange Server are marked as read when accessed by the BlackBerry Internet Service via POP" http://bbry.lv/YxckpM

 

Hope this helps.

 

 


-FS


 


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