BlackBerry® Torch™

[Laura_M]

When I try to send emails I just get a red x and general failure message. It doesn't make any difference if I've created a new message or simply responding. I've tried deleting the account and reinstating it and e-sending the service book. It worked before...

well annoying!

[iansantos]

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Laura_M wrote:

When I try to send emails I just get a red x and general failure message. It doesn't make any difference if I've created a new message or simply responding. I've tried deleting the account and reinstating it and e-sending the service book. It worked before...

well annoying!

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Hi Laura_M,

Please pul out the battery while your BlackBerry powered on and reinsert again.

Thanks!

[Laura_M]

Thanks but I've tried that too

[iansantos]

What's your signal indicator by the way?

[Laura_M]

Do you mean my network signal? It's fine and I was sat next to my broadband box and they still wouldn't send.

[iansantos]

Are you using wi-fi?