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BlackBerry® Torch™

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New Contributor
Laura_M
Posts: 3
Registered: ‎07-08-2012
My Device: Blackberry Toch

Emails won't send

When I try to send emails I just get a red x and general failure message. It doesn't make any difference if I've created a new message or simply responding. I've tried deleting the account and reinstating it and e-sending the service book. It worked before...

well annoying!

Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Emails won't send


Laura_M wrote:

When I try to send emails I just get a red x and general failure message. It doesn't make any difference if I've created a new message or simply responding. I've tried deleting the account and reinstating it and e-sending the service book. It worked before...

well annoying!


Hi Laura_M,

 

Please pul out the battery while your BlackBerry powered on and reinsert again.

 

 

Thanks!



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New Contributor
Laura_M
Posts: 3
Registered: ‎07-08-2012
My Device: Blackberry Toch

Re: Emails won't send

Thanks but I've tried that too :smileysad:
Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Emails won't send

What's your signal indicator by the way?



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



New Contributor
Laura_M
Posts: 3
Registered: ‎07-08-2012
My Device: Blackberry Toch

Re: Emails won't send

Do you mean my network signal? It's fine and I was sat next to my broadband box and they still wouldn't send.

Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: Emails won't send

Are you using wi-fi? 



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"