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BlackBerry® Torch™

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New Contributor
Dips2406
Posts: 5
Registered: ‎02-12-2013
My Device: Torch 9800
My Carrier: Vodafone

Enterprise Activation

Hi . I have a 9800 and unable to view Enterprise activation under Email settings. This option is simply missing and wanted to get this activate to connect to my office email. Can i request help please ? Thx - Dips

 

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Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Enterprise Activation

Hi there,

In order to get the Enterprise activation option, you need to be on a BES plan. You'll want to check with your IT department for more info on this and to ensure that they have a BES plan enabled for your device.

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New Contributor
Dips2406
Posts: 5
Registered: ‎02-12-2013
My Device: Torch 9800
My Carrier: Vodafone

Re: Enterprise Activation

Thanks so much for your quick reply.  My service provdier says this is a function which one should be able to see. My issues is when I go to the set up page, under Email, I do not see the Enterprise activation key. Once I see that then, my company has given me the password and the server name which I need to insert.  But the first step is to get the Enterprise actiation and am unable to see this on my bb. Dips

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Enterprise Activation

In order to use your phone with a BES server you need a BES data plan rather than the generic BIS data plan. You may need to specifically ask Vodafone for a BES dataplan - I guess most carriers would automatically assume you want the consumer BIS option. 

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