Hi wschanfish
Welcome to BlackBerry Support Forums
Error 507 simply means that currently there is NO operating system on your device to run your device. To resolve your issue you can download the OS pack from your carrier site and install it on your device ,Or try this :
1.Locate your Carrier and Download the OS you desire from here BlackBerry Software Download Site
- (make sure you are downloading for the same model as you have )
2. Now Double the file that you Downloaded to Install it on your PC
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ,On your Pc change your folders option to show hidden files/folders ( You can skip this steps if downloading from your own carrier ) :
- C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
- C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
4. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
Follow the Onscreen direction and your device will back to normal.After installation restore your data from your previous backup
Additional Information :
KB02792 : BlackBerry smartphone displays Error message “507” when upgrading BlackBerry Device Software
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