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Contributor
Pbadgley
Posts: 10
Registered: ‎05-01-2011
My Device: Torch 9800

F-S1 Battery is garbage I just lost my third one only 10 months old

Ok So I got a new Blackberry Torch 9800 last December. In March I was away and forgot my charger so the battery went dead. When I got home and tried to charge it I got a big red X over the battery symbol. Tried for 24 hrs to get it working to no avail. Picked up a new battery and it worked fine. Again in May I was on a fishing trip and had no way to charge my battery and of course it went dead. Got home and what to my surprise another big red X over the battery. I tried all weekend to get it working and yup you guessed it JUNK. I picked up another battery (Number 3) and is was on my way. Well now this weekend I was on an ATV trip with no way to charge the battery. Do I really need to tell you what happened? I didn't think so. Every replacement battery was genuine OEM and not a clone since the phone was and is still under warranty. So in the course of 10 months I have ruined 3 batteries by letting them drain fully. WHAT GIVES RIM? I have had a cheaper disposable phone that would survive mass extinction and still recharge year later, but my Blackberry has a fit if I forget to charge it. IMO this is a major flaw. Anybody else have this problem???

JSanders
Posts: 87,292
Likes: 23,332
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: F-S1 Battery is garbage I just lost my third one only 10 months old


Pbadgley wrote:

Anybody else have this problem???


Oh yea. And I know for a fact that if you charge for several hours and then, STILL connected to the wall outlet charger, remove the battery and reinsert it, you'll normally boot up. If not, a few more hours (even 5-6+ hours) of charging, repeat the battery pull, and boot up. I've saved too many device batteries this way, including the 9800 battery.

 

Another tip, which you should know by now from your experience: when you know you're going to be away from a charging source for an extended period, when the battery finally gets to 10% or so, remove it from the device so that it does NOT become severely drained.

 

Good luck.




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Contributor
Pbadgley
Posts: 10
Registered: ‎05-01-2011
My Device: Torch 9800

Re: F-S1 Battery is garbage I just lost my third one only 10 months old

Nope no go. I have tried this and 16 hrs later still a red X the battery is just plain junk. I have had phones stored for a few years and when plugged in they light right up. RIM obviously cant build a reliable battery.

Guru III
knottyrope
Posts: 30,916
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: F-S1 Battery is garbage I just lost my third one only 10 months old

another method that works well

 

 

connect phone to charger and when red lights insert battery and cahrge for 30 min

 

repeat above a few times until unit boots up.

 

I have had batteries sitting in a desk drawer of unknown time that have wokred after doing the above a few times.

 




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JSanders
Posts: 87,292
Likes: 23,332
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: F-S1 Battery is garbage I just lost my third one only 10 months old


Pbadgley wrote:

Nope no go.


I don't know what you're doing then. I've revived too many devices and batteries this way (and yes, 9800 also).

Sorry it won't work for you, there must be something you're doing quite differently.




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Contributor
Pbadgley
Posts: 10
Registered: ‎05-01-2011
My Device: Torch 9800

Re: F-S1 Battery is garbage I just lost my third one only 10 months old

You shouldnt have to do any of this, you should be able to just plug it in for a few hours and then be able to use your device. My wifes Iphone goes completly dead and once plugged in for a couple hrs she can start using her phone again. The battery is still junk if you have to do a song and dance just to revive the bttery so it can be used. Shame on RIM for not admiting there is a fault with batteries that get completely drained.

JSanders
Posts: 87,292
Likes: 23,332
Solutions: 6,027
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: F-S1 Battery is garbage I just lost my third one only 10 months old

[ Edited ]

You shouldn't have to prime a diesel engine either if you let it run dry... but you do! Shame on them, too.

iPhones don't allow you to swap batteries either, (but they do go bad, too, ask my wife). Shame on them, too!

 

I've never had to do a song and a dance to get a BlackBerry battery charged. What I explained above is pretty straight forward, and since it seems you're not here in this "community support" forum for support, but rather to complain, then there's really nothing else to do.

 

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
Pbadgley
Posts: 10
Registered: ‎05-01-2011
My Device: Torch 9800

Re: F-S1 Battery is garbage I just lost my third one only 10 months old

I have tried your methood to the letter. It seems very simple to do and I know I did it right. After I read your post I plugged the 9800 in for the night. First thing this AM I pulled the battery while still plugged in and let it sit a few seconds before reinstalling the battery. Again I got the red X. I let it sit for another 5 hrs and at lunch time tried again still red X. I removed the battery again and reinstalled it still red X. Now it is supper time and Still red X after 4 more hrs and removed battery and reinstalled it. Still red X. I will leave it for another night and then try the second methood mentioned but I feel I'm wasting my time. I never had this problem with my Bold 9000. There is a problem here that needs to be addressed. I posted here hoping RIM would Chime in with a better solution than to spend 24hrs reviving a battery. Thanks for your help so far but I think my battery or phone was assembled on a Monday