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New Contributor
Posts: 3
Registered: ‎05-07-2013
My Device: BB TORCH 9810
My Carrier: VODAFONE ITALY
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FORMATTING BB TORCH 9810 MEMORY AND REINSTALLING SOFTWARE

HELLO, I NEED TO COMPLETELY FORMAT MY BB TORCH 9810 MEMORY AND REINSTALLING ANEW SOFTWARE 7.1.... HOW CAN I DO IT BY MY SELF??? MANY THANKS

Posts: 90,310
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: FORMATTING BB TORCH 9810 MEMORY AND REINSTALLING SOFTWARE




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New Contributor
Posts: 3
Registered: ‎05-07-2013
My Device: BB TORCH 9810
My Carrier: VODAFONE ITALY

Re: FORMATTING BB TORCH 9810 MEMORY AND REINSTALLING SOFTWARE

HELLO, MANY THANKS FOR REPLYING TO ME... HOWEVER, I HAVE FOUND ONLY TO DOWNLOAD AT THE PAGE

http://na.blackberry.com/eng/support/downloads/download_sites.jsp SOFTWARE FOR BB TORCH 9800, NOT TORCH 9810 LIKE MINE....

MOREOVER, I HAVE A PHONE NO BRAND, WHILE AT URL I HAVE TO CHOSE THE CARRIER I USUALLY USE, AND BESIDES THE SOFTWARE PROVIDED THERE IS NOT UPDATED AT THE 7.1 VERSION BUT IS OLD AT THE  v6.0.0.695 VERSION....

CAN YOU GIVE ME FURTHER HELP, PLEASE???

HAVE A GOOD DAY

Spadaccino

Posts: 90,310
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: FORMATTING BB TORCH 9810 MEMORY AND REINSTALLING SOFTWARE

Spadaccino, please turn off your ALL CAPS key.

 

There is no unbranded software. Choose the 9810 device OS you wish, and follow the direction stated to delete the vendor.xml files on your PC after you've installed the OS to your PC, and then you will have unbranded software.

 

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎05-07-2013
My Device: BB TORCH 9810
My Carrier: VODAFONE ITALY

Re: FORMATTING BB TORCH 9810 MEMORY AND REINSTALLING SOFTWARE

so kind of you!!!!
many thanks, take care of yourself
Posts: 90,310
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: FORMATTING BB TORCH 9810 MEMORY AND REINSTALLING SOFTWARE

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code