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BlackBerry® Torch™

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New Member
CityLights66
Posts: 3
Registered: ‎07-15-2011
My Device: Blackberry Torch 9800
My Carrier: Rogers

Facebook Notifications Not Working

I'm not sure why, but suddenly my Facebook notifications stopped working on my phone. Whenever my friends write on my wall or anything, I don't get a notification for it. Whoever, whenever I receive an inbox message on FB, then I receive the notification for it. 

I tried doing a battery pull, I logged off then on, I checked for updates. But it still doesn't receive any notifications.

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Contributor
Jaffz9
Posts: 34
Registered: ‎07-09-2011
My Device: 9780,9860,9900 & Q10
My Carrier: Airtel- Planning to switch to a good carrier soon :p

Re: Facebook Notifications Not Working

Log into facebook from your pc/laptop,click on the option My Account-Notification-Use the checkboxes to control which notifications you want to receive from Facebook- Scroll to the bottom of the page to save your changes and re-login to fb from bb ...let us know if it works ;-)

J@ffz
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New Contributor
rachael1
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry curve 9300
My Carrier: talkmobile

Re: Facebook Notifications Not Working

im experiencing the same problem at the moment, but its the inbox messages im not recieveing, all the comments on status' etc are all working, did you find a way to fix it?

 thanks

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Facebook Notifications Not Working

There were some issue related facebook application and this has been resolved now. Check the KB article for knowing more on the issue -

 

  • KB25378 Facebook 2000 series error codes in Facebook for BlackBerry smartphones

tanzim                                                                                  
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New Contributor
rachael1
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry curve 9300
My Carrier: talkmobile

Re: Facebook Notifications Not Working

Thankyou, I'm still not receiving notifications for when I get an inbox message tho
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Facebook Notifications Not Working

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

tanzim                                                                                  
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New Contributor
rachael1
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry curve 9300
My Carrier: talkmobile

Re: Facebook Notifications Not Working

tried that, didnt work
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Facebook Notifications Not Working

Which version of facebook app you're using? You can check that from Options > Device > Application Management.

tanzim                                                                                  
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New Contributor
rachael1
Posts: 4
Registered: ‎12-19-2012
My Device: blackberry curve 9300
My Carrier: talkmobile

Re: Facebook Notifications Not Working

3.3.0.11
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