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BlackBerry® Torch™

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Facebook app disappeared after upgrade!!

Yes! It has helped me in the past when dealing with performance issues.
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New Contributor
aikatalks
Posts: 3
Registered: ‎09-27-2012
My Device: Bold 9700
My Carrier: Globe Telecommunications

Re: Facebook app disappeared after upgrade!!

i did this one but it's a no go >.< i own bold9700 os5 hope there's another way, from fb3.2 to 3.3 my fb icon's still missing
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Contributor
JLetesson
Posts: 10
Registered: ‎12-09-2012
My Device: BlackBerry Torch 9800
My Carrier: DTAC

Re: Facebook app disappeared after upgrade!!

I did the reinstall and my Torch works now smoother and faster but ... facebook and Opera mini still the same, no Facebook and Opera don't work.

 

A while ago I purchased CIA World factbook 2012 fromS4BB. The app. Worked but the text and pictures didn't format to the width of the screen. S4BB was very helpful in trying to solve the problem but is never been able to.

 

These things worries me about BlackBerry, that such problems can not be solved. That there is not an application available at RIM to reset or clean up without altering your applications installed, I don't understand. Something like a registry cleaner or something. Of course I am not even sure it is possible to create such an application but would love to have one.

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Can you try installing Re: Facebook app disappeared after upgrade!!

Can you try installing facebook using the desktop manager?

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=7EE42B77353D1045EA3B389C8DF4BB18?...

 

You can get the latest version of the desktop manager from that link too.

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Contributor
JLetesson
Posts: 10
Registered: ‎12-09-2012
My Device: BlackBerry Torch 9800
My Carrier: DTAC

Re: Can you try installing Re: Facebook app disappeared after upgrade!!

Okay... Its working now! Can you please find a similar magic trick to make my Opera mini work? Because that one is still the same.

 

I have an other funny thing happening al the time. Each time that I start the BlackBerry Desktop Software, it tells me that I need to do a BlackBerry 6.0.0 core Applications upgrade. Maybe its a problem with my computer which is very old.

 

Many thanks

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Can you try installing Re: Facebook app disappeared after upgrade!!

[ Edited ]

Interesting.  Does the screen shot look like this?  See the bottom picture.

http://humbleitblog.blogspot.com/2012/08/how-to-solve-90-of-blackberry-problems.html

 

If so, this update is for the software on the phone.  Are you able to upgrade it?

 

I also found this thread with some steps:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/Issue-with-updating-Blackberry-6-0-0-Core-App...  I also saw this link where others had similar issues:  http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/Blackberry-core-applications-6...

 

For opera mini, try using the desktop manager to install it:

http://smallbusiness.chron.com/install-opera-blackberry-using-blackberry-manager-38781.html

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Contributor
JLetesson
Posts: 10
Registered: ‎12-09-2012
My Device: BlackBerry Torch 9800
My Carrier: DTAC

Re: Can you try installing Re: Facebook app disappeared after upgrade!!

That's the screen that it looks like, every time I start BB desktop software and then select the applications. I know that it is for an upgrade on the phone and I am able to upgrade every time. So it looks like it upgrades and then goes back to the previous version as soon as I close the program.

The fact that there are other people having the same problem means that it's not a problem with my PC as I thought before.

I installed Opera using the desktop manager and the result is the same as before. Opera installs but gives the same error as I mentioned before when I try to run it.
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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Can you try installing Re: Facebook app disappeared after upgrade!!

opera mini:  Are you using any custom themes on your device?

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If your issue is resolved, please click the solution button on the resolution! :Balloon:
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Contributor
JLetesson
Posts: 10
Registered: ‎12-09-2012
My Device: BlackBerry Torch 9800
My Carrier: DTAC

Re: Can you try installing Re: Facebook app disappeared after upgrade!!

Yes I do. I'm using BlackBerry Live Wallpapers from Bernie Lee Designs of which I own several and change them now and then.

 

Here is what I did. I immediately switched back to the original BB wallpaper, did then a battery pull with a safe mode reboot. I then uninstalled Opera. Did a 30 sec battery pull and then reinstalled Opera using the desktop manager.

Same result Opera installs but gives the same error

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Can you try installing Re: Facebook app disappeared after upgrade!!

Gotcha.  I am stumped on this one so far.

Have you reported this using the bug wizard?

http://mini.bugs.opera.com/

 

the only other think I can suggest is a complete wipe of the phone using bbsak.  I know you said you did a software reload earlier, but that was probably an upgrade vs completely starting from scratch.

http://bbsak.org/

how to use bbsak:

http://bbsak.org/faq.php

Device software downloads:

http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

 

Some more information:  For the torch 9800, you can try opera mini 4.4 or 7.1 from this page:

http://www.opera.com/mobile/download/blackberry/9800_torch/

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