Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Torch™

Reply
Topic Options
marimedea
New Contributor
marimedea
Posts: 4
Registered: ‎07-02-2012
My Carrier: Vodafone

First error 606 then keyboard not working

Options

‎07-02-2012 06:57 AM

Hello, yesterday my bbtorch screen went blank and the error 606 message appeared, I solved (I THOUGHT I did) that problem by running a firmware update, the message disappeared but now that my phone is working I see that the keyboard nor any other physical key is working. When I slide it open the screen lights up and if it is on its side the image rotates so I think the device still recognizes the keyboard but I don't understand why it won't work, I'm currently running version 7.1.0.1149.

Any advice is welcome.

 

Thanks

Report Inappropriate Content
Message 1 of 6 (739 Views)
Reply
0 Likes
Please use plain text.
 
Forums Advisor III
Forums Advisor III
unleashurself
Posts: 1,024
Registered: ‎04-23-2012
My Carrier: Bharti-Airtel

Re: First error 606 then keyboard not working

Options

‎07-02-2012 08:37 AM

Hello Marimedea,

 

Welcome to the Blackberry Support Community

 

Please perform battery pull, while device is on & re-insert it after a min wait.

 

Thanks!!

Report Inappropriate Content
Message 2 of 6 (730 Views)
Reply
0 Likes
Please use plain text.
 
marimedea
New Contributor
marimedea
Posts: 4
Registered: ‎07-02-2012
My Carrier: Vodafone

Re: First error 606 then keyboard not working

Options

‎07-02-2012 09:38 AM

I already tried that but it won't work.

Any other ideas?

Thanks

Report Inappropriate Content
Message 3 of 6 (724 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 68,754
Topics: 497
Likes: 20,740
Solutions: 5,340
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: First error 606 then keyboard not working

Options

‎07-02-2012 09:46 AM

Does the virtual keyboard work in either horizontal or portrait view?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes

Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Report Inappropriate Content
Message 4 of 6 (721 Views)
Reply
0 Likes
Please use plain text.
 
Elite II
Elite II
tanzim
Posts: 9,314
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: First error 606 then keyboard not working

Options

‎07-02-2012 09:50 AM

Check the below knowledgebase article -

 

tanzim                                                                                  
If your query is resolved then please click on “Accept as Solution”

Click on the LIKE on the bottom right if the post deserves credit

Report Inappropriate Content
Message 5 of 6 (720 Views)
Reply
0 Likes
Please use plain text.
 
marimedea
New Contributor
marimedea
Posts: 4
Registered: ‎07-02-2012
My Carrier: Vodafone

Re: First error 606 then keyboard not working

Options

‎07-02-2012 10:03 AM

yes it does, both ways.

Report Inappropriate Content
Message 6 of 6 (714 Views)
Reply
0 Likes
Please use plain text.