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Trusted Contributor
Posts: 100
Registered: ‎11-29-2012
My Device: Torch 9860
My Carrier: Fido
Accepted Solution

Forced to Enterprise Activate when trying to add E-Mail account

Hello,

 

I recently got a BlackBerry Torch 9860 running OS 7.1 and I'm trying to add my personal GMail account. However, every time I try to add an email from the setup menu, it prompts me to "Enterprise Activate".

 

Is there a way to disable this? My phone is a personal one and it isn't tied to any company.

 

Thanks,

 

gajariam

Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Forced to Enterprise Activate when trying to add E-Mail account

Confirm with your carrier that you have a blackberry data plan.

 

After that, from the blackberry, head to blackberry.com/integrate

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Trusted Contributor
Posts: 100
Registered: ‎11-29-2012
My Device: Torch 9860
My Carrier: Fido

Re: Forced to Enterprise Activate when trying to add E-Mail account

I do not have a BlackBerry data plan
Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Forced to Enterprise Activate when trying to add E-Mail account

Without a blackberry data plan you can't setup email.  You have to get this plan first.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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Trusted Contributor
Posts: 100
Registered: ‎11-29-2012
My Device: Torch 9860
My Carrier: Fido

Re: Forced to Enterprise Activate when trying to add E-Mail account

Is there a way to remove the prompt for Enterprise Activation?

 

Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Forced to Enterprise Activate when trying to add E-Mail account

Nope. Once you get the blackberry data plan, you won't have to do anything with that prompt.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________