09-13-2011 07:30 PM
I have experienced this issue also!
I tried to send an email from my hotmail that is on my BB and I get the red x and message status says general failure!
I have deleted everything in my hotmail sent and deleted folders but still having issues!
09-16-2011 02:35 PM - edited 09-16-2011 02:36 PM
Within the Hotmail account settings the option to save sent email messages is likely disabled.
Try the following:
1. Login to the Hotmail, MSN or Live.com email account via PC. (https://login.live.com/)
2. Select Options in the top right hand corner.
3. Select More Options.
4. Select Saving Sent Messages.
5. Choose Save all sent messages in the Sent items folder.
Test messaging once again.
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09-16-2011 02:47 PM
thanks for the message however the settings were already correct, haven't had the problem for a week so fingers crossed! More annoyed with tactile screen and tracker pad not responding!
09-17-2011 01:20 PM