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New Contributor
golden_m
Posts: 8
Registered: ‎01-28-2013
My Device: 9860
My Carrier: Rogers

Google calendar is not syncing to my BB

hi guys,

just registered here and looking for some help.

after google removed their calendar sync app i decided to have my BB synchonizing to Gmal calendar via BIS.

added the account to me BB (tried both BIS portal and from device itself).

it does allow me to check calendar and contacts option, but wireless synchronization does not happen.

even if i go to CALENDAR>OPTIONS>GMAIL OPTIONS, i see no wireless synchronization option.

 

any idea what am i doing wrong?

 

TIA!!!

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Google calendar is not syncing to my BB

Hi golden_m,

 

To enable Google Mail calender synchronization with the BlackBerry smartphone, complete the following steps:

 

  1. Open the Setup folder on the Home screen of the BlackBerry smartphone and click Email Settings.
  2. Click the Google Mail account.
  3. Press the Menu key and click Edit.
  4. Scroll down and expand Synchronization Options.
  5. Check the Calender check box and click Save.
  6. Confirm the Google mail password and click OK.

You must have BlackBerry data plan to make wireless calender synchronization.

tanzim                                                                                  
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New Contributor
golden_m
Posts: 8
Registered: ‎01-28-2013
My Device: 9860
My Carrier: Rogers

Re: Google calendar is not syncing to my BB

thanks for the reply.

i have done this multiple times already.

also tried wiping the device and removing all email accounts from BIS and adding GMail only.

still no wireless synchronization...

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Google calendar is not syncing to my BB

Hi,

 

Check the below KB articles -

 

  • KB24204 How to enable or disable calendar synchronization with an integrated Gmail email account
  • KB24089 Calendar synchronization may not be available for googlemail.com accounts

tanzim                                                                                  
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New Contributor
golden_m
Posts: 8
Registered: ‎01-28-2013
My Device: 9860
My Carrier: Rogers

Re: Google calendar is not syncing to my BB

read both links before, did not help.
i've done a lot of troubleshooting, still no option for wireless sync is available...
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Google calendar is not syncing to my BB

[ Edited ]

Hi,

 

Go to gmail options from the internet and check whether you've IMAP protocol is enabled or not. If you try accessing from BIS site then you'll find below wireless sync option - 

 

BlackBerry Internet Service (Gmail).png 

 

 

And If you try from the device the it should look like below -

 

CaptureNux 2013-01-29 11.50.50.jpg

tanzim                                                                                  
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New Contributor
golden_m
Posts: 8
Registered: ‎01-28-2013
My Device: 9860
My Carrier: Rogers

Re: Google calendar is not syncing to my BB

IMAP is enabled and i even tried setting it up on my Outlook to test.

i can see all 3 options on both BB and the BIS. tried different configuration of them, tried changing them from both sides - still no wireless calendar

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New Contributor
golden_m
Posts: 8
Registered: ‎01-28-2013
My Device: 9860
My Carrier: Rogers

Re: Google calendar is not syncing to my BB

hmm, just realized that my BES calendar is not showing as available for wireless synchronization...

is it something with my BB then?

still don't understand what is wrong - i installed even fresh OS without restoring anything from backup...

 

any ideas?

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New Contributor
golden_m
Posts: 8
Registered: ‎01-28-2013
My Device: 9860
My Carrier: Rogers

Re: Google calendar is not syncing to my BB

still looking for assistance.

 

here is some steps i tried during last while:

tried again wiping the handheld.

deleted all my email accounts from BIS.

confirmed that my BES account does not sync calendar.

tried setting GMail accounts once again (tried both from the devixce and from BIS).

everything is the same - calendar set to sync wirelessly but it's not.

 

also, i went to desktop manager organizer settings - it shows that my calendar is set to synchronize wirelessly...

 

anyways, after that much work i am back to start point - my GMail calendar is not synchronizing wirelessly.

 

please, please, please help me with this - this is one of most important features for me to have on my BB.

heck, i am thinking to switch to Galaxy S3 already to get rid of this headache...

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New Contributor
golden_m
Posts: 8
Registered: ‎01-28-2013
My Device: 9860
My Carrier: Rogers

Re: Google calendar is not syncing to my BB

another week passed with no solution found.

i thought this forum is full of Blackberry specialists who is looking to help out...

 

please, i am i need of solutions, really need your help!!!

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