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BlackBerry® Torch™

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New Contributor
Jbhatti
Posts: 5
Registered: ‎08-03-2012
My Device: 9860
My Carrier: Sharaf DG

Google maps on torch 9860

Hi all,

 

I have just installed Google maps, upon running it I get following message;

"some blackberry devices require reconfiguration to work properly"

Could anyone help me do the reconfiguration?

 

 

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JSanders
Posts: 85,155
Likes: 23,027
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Google maps on torch 9860

I don't know of any configuration needed for Google Maps.

 

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, after you're running again, try Google Maps.




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New Contributor
trinhf
Posts: 5
Registered: ‎01-17-2012
My Device: 9000
My Carrier: Bouygues telecom

Re: Google maps on torch 9860

Hi,

Did your reboot worked ?

 

 

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JSanders
Posts: 85,155
Likes: 23,027
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Google maps on torch 9860


trinhf wrote:

Hi,

Did your reboot worked ?


trinhf, what issue are you having with Google Maps?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
trinhf
Posts: 5
Registered: ‎01-17-2012
My Device: 9000
My Carrier: Bouygues telecom

Re: Google maps on torch 9860

Hi JSanders,

 

I am failling to open Google maps 4.5.3. When I start maps, I can see the splash screen stating that it is downloading "General conditions...." I can see the double arrows of data communication but after 30 seconds there is an error screen stating "Critical error. Please quit the application then restart". The only option I have is click on Quit button.
After quit, I can see a screen telling that my application has been successfuly installed.

 

I already unistall to reinstall several times. I also downgrade to 7.0 Pack 2406 then upgrade my BB OS to 7.1 Pack 1149 without success

 

My BB is a TORCH 9860 OS version 7.1 pack 1149

I go on the link www.google.com/mobile/other/ to download google maps application 4.5.3. I have unlimited data plan with Bouygues Telecom in France.

 

I hope you can help me how to find a solution.

Thanks in advance.

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