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BlackBerry® Torch™

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New Member
sadia1
Posts: 1
Registered: ‎01-16-2012
My Device: blacberry torch 9810
My Carrier: phones 4 u

HELP ME PLEASE. JVM ERROR 117.

Hello

 

When im on the internet on my blackberry torch 9810, a white screen comes up saying JVM error 117 reset. This is happening all the time. can someone please help me!!!

 

Also my phone turns itself off completely and restarts after 2 minutes. in a day my phone switches off atleast 5 times and at random times. This phone is brand new so I dont know why this is happening. even the new models are faulty.  

 

Can someone please help me!!!!

 

Thank you.

Sadia

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Forums Veteran II
Wolf359
Posts: 3,329
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: HELP ME PLEASE. JVM ERROR 117.

:smileysad:

I recommend that you reload your device software.

http://us.blackberry.com/support/installpc.jsp

 

if this gives your trouble, then you can force the detection of the BlackBerry smartphone using Application Loader
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144

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